Contact

Questions about an order, a product or a return? Send us a message and a member of our team will reply within one working day, Monday to Friday.

Thank you – your message has been sent. We will reply within one working day.

Before you email

These pages answer most questions straight away:

Shipping & deliveryReturns & refundsTrade & wholesale

Company details

AKAN SHOP is the trading name of Akan Ltd, a company registered in England and Wales (Company No. 16967067). Orders are packed and dispatched from our UK warehouse in the West Midlands, usually within 1–2 working days.

  • Warehouse & returns: Unit 2, Cleton Business Park, Cleton Street, Tipton DY4 7TR, United Kingdom
  • Email: info@akanltd.co.uk
  • Customer service hours: Monday to Friday, 9 am – 5 pm (excluding bank holidays)

Starting a return? Email your order number and the item(s) you'd like to return, and we'll reply with the return address and instructions.

Greater Birmingham Chambers of Commerce member

AKAN SHOP is the trading name of Akan Ltd – trade & retail partner of Malren Global Trade Ltd

Akan Ltd · Registered in England & Wales · Company No. 16967067  |  Malren Global Trade Ltd · Company No. 16095588 · Member of the Greater Birmingham Chambers of Commerce  |  UK warehouse & returns: Unit 2, Cleton Business Park, Cleton Street, Tipton DY4 7TR · Trade & wholesale →